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IC Parent Portal Support

The Kentucky Department of Education uses software called Infinite Campus (IC), commonly called Campus Parent, to manage student records in all school districts across the state. This is a fully web-based system, and a single database houses all the records for a district. Families are encouraged to keep their household information up-to-date with the school office.

Campus Parent gives families access to their students' attendance records, grades, class assignments, and more. (Mozilla Firefox and Google Chrome are the recommended browsers.) Note: Questions about a student's grades or attendance should be directed to the teachers or the school.

Campus parent login

If you need to set up an account, reset a password, or receive a username reminder:

IC Parent support 

This tool has three features:

  • Register – Request an activation key to create a Parent Portal account;
  • Get my credentials – Reset your password or retrieve your username.
  • Help! – Ask for extra assistance.

Contact:

If you have problems with our support site, please email our IC staff with the parent/guardian full name, preferred email address, street address, student’s name, date of birth, plus any details or error messages.